Delivery & Collection
DELIVERY PRICES
We offer a range of UK delivery options:
Collect from Simon Milne in Rye - Free
Standard Delivery
DELIVERY INFORMATION
Standard deliveries are made by Royal Mail. For some postcodes your order may take a little longer to reach you.
Simon Milne Jewellers Ltd cannot accept liability if you fail to receive your order due to the following circumstances:
A change of delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.
The item is accepted by a reception or concierge service at your chosen delivery address, that is subsequently lost or stolen. This would need to be taken up with the company or person/s signing for, or accepting the delivery on your behalf.
COLLECTION FROM SIMON MILNE JEWELLERS
Orders are usually available for collection within 2 working days. This delivery method can be selected during the online checkout process.
Once your order is ready for collection an email will be sent to notify you. Please bring a copy of the notification email and a form of photo ID with you on collection. If someone else is collecting on your behalf then they will need the email and a form of ID of the person who placed the order.
Orders will be held for 14 days, after which they will be returned to the Simon Milne warehouse and a refund processed.